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Privacy statement

Crown Estate Scotland (“We”) are committed to protecting and respecting your privacy.  This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed

For the purposes of the Data Protection Act 1998, the data controller is Crown Estate Scotland (Interim Management), a public corporation created by The Crown Estate Scotland (Interim Management) Order 2017, of 6 Bells Brae, Edinburgh, EH4 3BJ.

Information we collect from you

We collect and process information about you when you request information from us, correspond with us by phone, email or otherwise, fill in an online form, request email news alerts, or annual report notifications or provide feedback on the website.  The information you give us may include your name, email address and telephone number.

We will use this information to:

  • to carry out our obligations arising from any contract entered into between you and us and to provide you with information and services that you request from us;
  • to provide you with email alerts regarding news from Crown Estate Scotland;
  • to notify you about changes to our email alert service;
  •  to perform surveys and analysis with the aim of improving the services we provide;
  • to help us develop or personalise the website to make it more useful for you; and
  • for our internal record keeping.  

Cookies

Our website uses cookies to distinguish you from other users of our website.  Cookies are small text files sent to your computer and stored by your browser. They are used to remember browsing information. Because of cookies, your web browser can remember you are logged in, whether you've visited our site before and what your preferences are.  Cookies help us to provide you with a good experience when you browse our website and also allows us to improve our site.

Although cookies contain identifying information, the cookies we use do not contain any information that identifies you personally and they allow us to recognise your computer or mobile device when you return to our website.

For detailed information on the cookies we use and the purposes for which we use them see our Cookies policy.

Disclosure of your information

You agree that we may share your personal data with selected third parties, including agents, where it is necessary for them to provide you with the services on our behalf.

We will disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce agreements or contracts or to protect our rights, our property, or our safety.

Where we store your personal data

The data we collect from you is stored on information technology systems owned and operated by Crown Estate Scotland, or that of verified third parties.  All information you provide to us is stored on our secure servers.  Unfortunately, the transmission of information via the internet or email is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the internet to our site or by email; any transmission is at your own risk.  Once we have received your information, we will use all necessary procedures and security measures to try to prevent unauthorised access.

We will not transfer your personal data out of the European Economic Area without ensuring that your rights and freedoms as a data subject are protected.

Links to other websites

We will try to provide you with links to high quality, reputable websites. However, please note that third party websites are not under our control and we do not contribute to the content of such websites. We cannot accept responsibility for any issues arising from the third party's use of your data, the website content or the services these other websites may offer you.  Each company, organisation or public body will have its own cookie and privacy policy. If you have any concerns about the way in which your data will be used, please read the privacy statement on the relevant website.

Your rights

Your personal data is protected in the UK by the Data Protection Act 1998. Under this Act, we will process personal data we hold about you in a fair and lawful manner. We have put in place strict security policies and procedures to try and prevent unauthorised access by third parties. 

You have the right to ask us not to process your personal data for marketing purposes.  We will not store or use your details for marketing purposes without your express permission (i.e. opting in).  If at any time you wish to "opt-out" of such processing, then please contact us at enquiries@crownestatescotland.com.

The Data Protection Act 1998 gives you the right to access information held about you. If at any time you wish to request information about what data we hold about you, or to notify us of an amendment to your data, then this can also be done by contacting us at enquiries@crownestatescotland.com. There may be a fee for requests for information.

Policy changes

We will post any changes to the privacy policy here and these changes will take effect immediately. This privacy policy was last updated on 1 April 2017.

Contact us

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to enquiries@crownestatescotland.com.